Privacy Policy

Privacy Policy

Introduction:

boomyaga.com is an online market that aids connection and expedition of sales and purchases of products and/or services between vendors and buyers all over the world. This Privacy Policy applies to the collection, use and disclosure of information in connection with the products and services we offer. When you visit and use our web site we may request your contact information, including but not limited to your first and last name, telephone number, email address, home address. The information we collect is necessary to complete, support and analyze your shipping request from this site, for internal purposes and to comply with any requirements of law. This information may be disclosed to our staff and only to third parties involved in the completion of your transaction and the eventual delivery of your shipment. We will use your email to respond to your questions and to provide you with information. The information that we collect from you helps us personalize and continually improve upon your shipping experience, as we strive to make it easier and more enjoyable on your next visit. You have the option not to provide certain information; however, withholding information may prevent you from being able to take full advantage of some of our site features.

When you provide your personal information, you consent that it can be used for the objectives below and that boomyaga is an authorized holder of such information. If you choose not to register or provide personal information, you can still use our website but you will not be able to receive additional services or access certain areas that require registration. When you activate your account, you are providing your consent to occasionally receive information from us.

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy and you consent to our use of cookies in line with the terms of this policy regardless of how it is accessed or used, including through mobile devices.

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name and address. We also collect information that your browser sends whenever you visit our Site such as your computer’s Internet Protocol address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this.

We are dedicated to protecting the privacy of our users; thus in this policy, we describe how we will treat your personal data or information.

Collecting personal information

2.1 The personal data we may collect, store and use include but is not limited to the following:

  1. Information on the standard web log information during your use of this site, information which includes your password, device ID and type, IP address, geo- location information, browser type and version, ad data, time zone setting, operating system, referral source, date and length of visit, page views, purchase history and navigation paths, other statistics etc.
  2.  Information such as your name, email address, phone number, state, address, city etc, which you provide to us when registering/logging into our site or which you provide of other parties such as friends or family when shipping to them or their addresses.
  3.  Information that you provide when completing your profile on our site or when speaking to any of our customer representatives which include your name, gender, date of birth, photograph etc. please note that we may document a copy of your communication and may seek further information so as to verify your identity.
  4.  Information you provide to us when using the services on our site, or that is generated in the course of the use of those services such as your financial and credit card information.
  5. Information such as contact details and other information you give to us including resumes you may submit through our career page, for the purposes of verifying and carrying out proper diligence on you.
  6. Information given in the framework of products and services purchased, charge and delivery information, dispute and complaint records and communications between users.
  7. Information which you may provide us through social media platforms or which we may periodically collect about existing and potential users, through trade shows, events and other occasions. This includes, representative contact information such as names, addresses, phone numbers, email addresses etc.
  8.  Information collected through cookies, web signals, tools and any other personal information you choose to send to us.

2.2 Please note that before you disclose to us the personal data or information of another party, you must obtain that party’s approval to the disclosure and the dispensation of that personal information, in accordance with this policy.

3. Use of personal data

We may collect information such as your name, language, currency, operating system, document searched and country information for a better experience with our products and services.

We also use the personal data submitted to us through our site for various purposes specified in this policy.

These use include but is not limited to:

  1.  To gather analysis or valuable information that will enable us improve our services.
  2.  Provide services and enable your use of such services on our site by uncomplicated access to our services and available help we provide through our customer support contact channels through means of chats, e-mail, social media or telephone.
  3.  Send statements, invoices and payment reminders to you and to process and collect payments from you.
  4.  To notify you about changes to our services and/or products, product upgrade and notifications about special offers and updates.
  5.  Deal with and resolve enquiries, disputes and complaints made by or about anyone or in relation to our site.
  6.  To detect, prevent and address technical issues and help keep our site secure and free of fraud, illegal activities and security breaches. To provide customer support, assess and improve our services, content and advertisements relevant to you.
  7. You are entitled to review the personal information you have provided us and ensure that it is accurate and current at all times. To review or update this information, do request this by sending us a mail at care@boomyaga.com. We will not, without your express consent, give your personal data to any third party for the purpose of their direct marketing.

4. Disclosing personal information

4.1 We may divulge your personal information to any of our staff, insurers, consultants, agents, merchants or subcontractors in so far as is reasonably necessary for the purposes set out in this policy.

4.2 We may divulge your personal information to any authorized agency for investigative purposes.

4.3 We may divulge your personal information for reasons which include but is not limited to:

  1.  To the extent that we comply or conform with legal obligations or a court order that we are required to do by law.
  2.  Where it is necessary in the connection of any ongoing or prospective legal proceedings that will aid identify, avert and/or prosecute illegal, fraudulent and criminal acts.
  3.  In order to ascertain, implement or preserve our policies or to protect the privileges, rights and freedom of others.
  4. To act in urgent circumstances to protect and defend the personal safety, rights or property of boomyga, its family of websites and properties or the public.
  5.  To any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  6. To other users whom you have given the approval (express or implied) to share your information in connection with the facilitation of purchases and communications made between you and the other users.
  7. To third party right owners, service providers and/or associates working with us to provide services to you or who otherwise process personal information in our legitimate interest for reasons expressed in this Policy.
  8. To logistics and custom agents for the purpose of clearance of your goods and delivery of same and our financial services provider for payment transactions, requests and issues. Please note that activities of these parties may be governed by their own privacy policies.
  9. If we ever file for bankruptcy, or to business partners or associates who in the framework of a restructure, we may merge with or who may acquire a part of our business, provided that they use your information in line with this privacy policy.
  10. To marketing and advertising platforms, such as Google, social media platforms and providers of analytics services relating to users’ behavior, in order to modify the content you see when on our site. The acts of these third party marketers are governed by their own privacy policies.
  11. Where we need to perform a contract with you or where you have given us permission (express or implied) to do so.

4.4 Information you submit to the site for publication may be made publicly available on the site and therefore accessible by any internet user.

4.5 In connection with the facilitation of transactions, purchases and payments over our Platform, you will be asked to provide certain payment information. This might include bank account numbers, billing and delivery information, credit/debit card numbers, expiration dates and security code and tracking information from cheques or money orders to facilitate the sale and purchase as well as the settlement of purchase price of the products or services transacted on or procured through the site.

4.6 All our financial transactions are handled through our payment services providers. We will share information with our payment services providers only to the extent necessary for the purposes of processing payments you make via our site. For refunds and dealing with complaints and queries relating to payments and refunds, please refer to our Return and Refund Policy here.

4.7 Except as provided in this policy, we will not provide your personal information to third parties.

5.0 Cookies

Cookies are files with small amount of data, which may include an anonymous unique identifier, sent to your browser and stored on your computer’s hard drive that helps us to provide products and services to you. A cookie file stored in your web browser allows the Service or a third-party to recognize you and make your next visit easier and more useful to you.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate should you desire, when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. Please note that our use of cookies does not infringe upon your privacy.

6.0 How Long do we Keep User Information?

We usually retain user data or personal information on our server or in our records for as long as is necessary. However, we may modify this procedure according to changing needs. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies and may delete some data if needed to free up storage space. Additionally, information posted in a public forum could stay in the public domain indefinitely.

7.0 Security and Third Party Sites Privacy

The security of your Personal Information is important to us, thus we have taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. It is essential to note that this Site may contain links to other parties’ websites to which we are not responsible for the practices or the content of such sites, this includes those of our business partners, vendors on our sites and any other third parties, despite such sites being linked to our site. While we strive to use commercially acceptable means to protect your Personal Information, note that no method of transmission over the Internet, or method of electronic storage, is 100% secure.

8.0. Policy Consent

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Our Terms of use take precedence over any conflicting Policy provision.

9.0 Legal Disclaimer

This site operates AS-IS and IS-AVAILABLE, without liability of any kind. We are not responsible for actions beyond our direct control. This privacy policy is governed by applicable Laws of the Federal Republic of Nigeria. Any disputes or legal actions arising out of or in connection with this Terms shall first be settled amicably between parties and in the breakdown of settlement, shall be referred to and finally settled by confidential and binding Arbitration established exclusively in Lagos, Nigeria within 30 days after the cause of action arose, otherwise same shall be forever waived and barred. User agrees to indemnify and defend boomyaga.com and its associates against any claims, damages, loss and charge, including attorneys’ fees, arising from or related to your use of the site or third party sites.

10.0 Changes to This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. We reserve the right to update or change our Privacy Policy at any time in response to changing legal, technical or business developments thus you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy. In the event we make any material changes or update to this Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make by notifying you either through the email address you have provided us or placing a prominent notice on our website. Once notice is placed on the site, the new Privacy Policy will become effective immediately.

11.0 Enforcement of Policy

If you have any questions about this Privacy Policy or for some reason you believe that boomyaga has not adhered to these principles, please notify us via care@boomyaga.com and we will do our best to promptly make corrections.